Organize your rentals quickly, visually and without mistakes ✅. This guide walks you step by step through the whole workflow.
A rental lets you lend timing devices to another company for a set period. Every rental has two parties:
- Owner: the company that lends its devices.
- Renter: the company that uses those devices during the rental period.
Contents
Signing in to the platform
Go to my.timingsense.com and sign in with your email address and password.
Selecting a company
If you work with several companies, click your avatar in the top right corner and choose the right company in the Company drop-down. The rentals you see and create always belong to the selected company.
Rentals page
In the side menu, open Devices › Rentals. At the top of the page you will find:
- The New Rental button, to lend your devices to another company.
- Your company's token, next to the text Share this token so other companies can add you as a renter:, with the Copy button.
- Two tabs:
- Incoming: rentals that other companies have created for you. These are another company's devices that you use. The list shows the Owner.
- Outgoing: rentals you have created. These are your devices, lent to another company. The list shows the Renter.
💡 Tip to avoid mixing them up: Outgoing are your devices going out to another company; Incoming are another company's devices coming in to you.
How the company token works
Each company has a unique token that identifies it in rentals. The company lending the devices always needs the token of the company that will use them.
- If you want another company to lend you devices: copy your token with the Copy button on the Rentals page and send it to them. That company creates the rental, and it will appear on your Incoming tab.
- If you want to lend your devices: ask the other company for its token and paste it in the Tenant step of the wizard. If you have rented to them before, there is no need: you can pick them directly from the list of companies you have rented to before. The rental will appear on your Outgoing tab.
⚠️ Important: share your token only with the companies you are going to work with. Don't publish it in screenshots, documents or on social media.
Creating a new rental
Click New Rental. The New Rental wizard opens, with three steps: Dates → Devices → Tenant. In this wizard the renter is called Tenant: it is the same role, the company that will use the devices. Use Next and Previous to move between steps, or click a completed step at the top to change it.
Step 1: Dates
In the Rental dates calendar 📅, click one day to set the start date and another to set the end date. Below it you will see the selected range and the number of days.
- Past dates are not available.
- If the rental starts today, it begins at the current time, not at the start of the day.
- You can't continue until both dates are set.
Step 2: Devices
Available devices lists only your devices that are free on the selected dates, so you can't include a device that is already booked for that period.
- Use the Search by name or ID box or filter by device type (All types shows them all).
- Click a device's card to select it. The selected devices are grouped in the SELECTED DEVICES panel, where you can remove them with the ✕.
- If you go back and change the dates, any devices that are no longer available are removed from the selection and a notice appears.
- You need at least one device to continue.
Step 3: Tenant
Specify the company that will use the devices:
- Choose a company in the Select a known tenant… drop-down (it lists the companies you have rented to before), or
- paste the token the other company gave you into the Company token field and click Validate. If the message That token is not recognized. Double-check it with the other company. appears, check the token with that company.
Once you have chosen the renter, you can fill in the Email (optional) field: a notification will be sent to that address when the rental is created. Leave it blank if you don't need it.
Review and create
In the same step you will see the Rental summary, with the dates, the number of days and the devices. Review it and click Create rental (N devices) ✅.
The details of the new rental open with the notice Rental created successfully, and the rental appears on your Outgoing tab (and on the renter's Incoming tab).
ℹ️ If you click Cancel before finishing, you will be asked to confirm (Discard this rental request?). If you choose Discard, the selected dates and devices are lost; Keep editing takes you back to the wizard.
Tracking rentals
On the Incoming and Outgoing tabs, each rental appears in a row with these columns: Rental (the rental number), From, To, Devices, Status and Owner or Renter, depending on the tab.
Rental statuses
- Pending: the rental has been created but is not active yet.
- Accepted: the rental is active.
- Rejected: the rental has been declined.
- Cancelled: one of the two parties ended the rental early.
List actions
- View (eye icon) or click the row: opens the rental details.
- Cancel (trash icon): only appears when the rental can be canceled. See Canceling rentals.
- Refresh: reloads the latest data.
- Help tour: under the help icon (?) in the sidebar, replays the guided tour of the page.
Rental details
When you open a rental you will see:
- In the header, the rental number and its status.
- From: the start and end dates and times, and the duration in days.
- Devices: the number of devices by type and the list of devices included. Devices that have been removed from the rental are shown struck through and tagged Cancelled.
- Owner and Renter.
From the details you can Refresh the data and, if the rental can be canceled, cancel it or remove a device (see Canceling rentals). To go back to the tabs, click the Rentals arrow in the top left corner.
Canceling rentals
Either party, owner or renter, can cancel a rental, but only if it is Accepted and its end date has not yet passed. In any other case (Pending, Rejected, Cancelled or already ended), the option does not appear.
- In the list, click the trash icon (Cancel) in the rental's row, or open the details and click the trash icon at the top (Cancel Rental).
- The question Cancel this rental? appears. Click Cancel Rental to confirm, or Keep Rental to leave it as it is.
- You will see the notice Rental cancelled and the rental's status changes to Cancelled.
⚠️ Cancellation cannot be undone. Both parties lose access to the rental's devices immediately. If you need to lend them again, you will have to create a new rental.
Removing a single device
If you only want to withdraw one device and keep the rest of the rental, open the details and click the trash icon next to the device (Remove device). Confirm in Remove this device? with Remove Device. You will see the notice Device removed from rental. This option has the same conditions as cancellation: the rental must be Accepted and its end date must not have passed.
Incoming rentals
The Incoming tab shows the rentals other companies have created for you, with their Owner, dates and status.
- To receive a rental, copy your token with the Copy button on the Rentals page and send it to the company that owns the devices.
- That company creates the rental with its devices and names you as the renter.
- The rental appears on your Incoming tab. While it is Accepted and within its dates, you can use those devices as if they were your own.
If the tab is empty, you will see the message No incoming rentals yet. For incoming rentals you can also view the details and cancel the rental or remove devices, with the same rules described in Canceling rentals.
A device's rental history
If you are only interested in one particular device, you can see all the rentals it has been part of without going through the Rentals page:
- Open Devices › My Devices.
- In the device's row, open the actions menu (⋮) and choose Rentals.
- A side panel opens with the device's list of rentals, with the columns Renter, From, To and Created. You can filter it with the Search rentals box.
- To view a rental, open the actions menu (⋮) in its row and choose View request. The Rental Detail window opens, with the same information as the details on the Rentals page.
From that window you can use Cancel Rental or remove a device with the trash icon (Remove device), with the same conditions described in Canceling rentals.
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